Privacy Policy (GDPR)

Data privacy is of high importance for Zero8 and we want to be open and transparent with our processing of your personal data. Therefore we share this policy setting on how your personal data will be processed and protected by Zero8.

The controller of your personal data?

The Dutch company, Zero8 (Biker66.eu) is the controller of any personal data you submit to us and responsible for your personal data under applicable data protection law.

Zero8 (Biker66.eu)
Hoornmanstraat 10
5711EZ Someren
Netherlands

Companies register: KvK Kantoor Eindhoven
Company registration number: 17144933
Authorised representative: Ascagne van de Laar
VAT registration number: NL001891742B29

What personal data do we process?

We will process any data you provide to us, including the following categories

  • Your contact information such as name, address, e-mail address and telephone number
  • Your order information
  • Your IP address
  • Our products and offers you have clicked
  • Your Shopping history
  • How you navigated and clicked on the shop

Do we use your personal data and why?

Online purchase

We will use personal data to manage your purchase online at Biker66 by processing your orders and returns via our online services and send you notifications of delivery status, or in the event of any problems with the delivery of your items. We will also use your data in order to handle complaints and warranty matters for our products. Your personal data is being used to identify you and to validate your legal age for shopping online.

Automated decision making

When you apply for credit as a method of payment, Multisafepay will perform an automated decision-making process regarding your credit application.

Direct marketing

We will use personal data to send you marketing offers through emails and Whatsapp/Instagram/Facebook and other social media messages. In order to optimise your experience of Biker66 we will provide you with relevant information, recommended products, we may send you reminders of products left in your shopping bag and send you personalised offers. All these great services are based on your previous purchases, what you have clicked on and information you have submitted to us.

Customer service

We will use your personal data to manage your queries, to handle complaints and warranty matters for products and technical support matters through e-mail, our chat function, telephone and through social media. We may also contact you by email or telephone if there is a problem with your order.

Development and improvement

We will use your data to evaluate, develop and improve our services, our products and systems for all of our customers. For this purpose we will not analyse your data on an individual level, all processing will be done on pseudonymised data. This includes analysis to make our services more user friendly, such as modifying the user interface to simplify the flow of information or to highlight features that are commonly used by our customers in digital channels and to improve IT systems in order to increase the security for our Biker66 visitors and customers in general. The analysis is also used to develop and constantly improve the logistics flow of goods by forecasting purchases, stocks and deliveries as well as our resource capacity from a sustainability point of view by streamlining purchasing and scheduling of deliveries.

Fulfilment of legal obligations

We will use your personal data to comply with obligations in laws, court rulings and decisions from authorites. This includes using your personal data to collect and verify accounting data to comply with our book-keeping rules.

The prevention of misuse and crime

We will use personal data for loss prevention management by securing that terms and conditions are being followed and to detect and prevent misuse of our services. Your personal data will be used to prevent and investigate abuse of our services online and losses and fraud, by analysing online shopping behavior.

Legal ground to process your personal data?

Online purchase

The processing of your personal data is necessary for Biker66 to fulfil the service of managing and delivering the order to you (performance of a contract).

Direct marketing

The processing of your personal data is based on Biker66 legitimate interest.

Customer service

The processing of your personal data is based on Biker66 legitimate interest.

Development and improvement

The processing of your personal data is based on Biker66 legitimate interest.

Fulfilment of legal obligations

The processing of your personal data is necessary for Biker66 to fulfil its legal obligation.

Prevention of misuse and crime

The processing of your personal data to prevent misuse of our services is based on our legitimate interest.

Who has access to your personal data?

We don’t sell, trade or share your data for marketing purposes to a third party. Data that is forwarded to third parties, is only used to provide you with our services. “If your personal data that is forwarded to third parties, is only used to

  • Provide you with the services mentioned above
  • Communication agencies to send you order confirmation
  • Warehouse and distribution suppliers in connection with the delivery of your order
  • Payment service providers for your payment”

The data that is forwarded to third parties is only used to provide you with the service mentioned above, to media agencies and technical suppliers for distribution of physical and digital direct marketing. Please be aware that many of these recipient companies have an independent right or obligation to process your personal data.

How long do we save your data?

Zero8 (Biker66) will save your data to be able to comply with your rights towards us and in compliance with the book-keeping rules in your country. After this time period your personal data will be deleted.

Your rights as a customer of Biker66.eu

Right to access

You have the right to request information about the personal data we hold on you at any time. You can contact Biker66 and we will provide you with your personal data via email after verification of ownership of the data.

Your right to rectification

You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.

You right to erasure

You have the right to erase any personal data processed by Biker66 at any time except for the following situations:

  • You have an ongoing matter with Customer Service
  • You are suspected or have misused our services within the last four years
  • You have made any purchase, we will keep your personal data in connection to your transaction for bookkeeping purposes

The right to object to direct marketing

You have the right to object to direct marketing, including profiling analysis made for direct marketing purposes. You can opt-out from direct marketing by the following the instructions in each marketing e-mail. When you do so, Biker66 won’t be able to send you any further direct marketing offers or information based on your consent.

Right to complain with a supervisory authority

If you consider Biker66 to process your personal data in an incorrect way you can contact us. Check for the email address at the contact page at the shop. You also have the right to raise a complaint to a supervisory authority.

Cookies we use

A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your computer or mobile device. If you use our services, we will assume that you agree to the use of such cookie.

How do we use cookies?

We use permanent cookies to store your details if you select “Remember me”.
We use session cookies for example when you use the product filtration function or if you put an item in your shopping bag.
We use both first- and third-party cookies to collect statistics and user data in aggregate and individual form in analysis tools to optimize our site and to present you with relevant marketing material.
Some third-party cookies are set by services that appear on our pages and are not in our control. They are set by social media providers such as Facebook and Youtube and relate to the ability of users to share content on this site, as indicated by their respective icon.
We also use third-party cookies which performs cross-site tracking in order for us to give you marketing in other sites/channels.

Types of personal data do we process?

We will only connect your cookie ID to your personal data submitted and gathered in relation to your purchase.

Who has access to personal data?

Data that is forwarded to third parties is only used to provide you with the services mentioned above, analysis tool in order to collect statistics to optimize our site and present you with relevant material.

What is the legal ground to process your personal data?

We will only connect your cookies to your personal data if you are a customer. The processing of your personal data is based on your consent when you agree to cookies.

How long do we save your personal and shopping data?

You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under “Help” in your browser. You can choose to disable/clear cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all our features.